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FAQs

Have questions about how to use InterLibrary Loan services? Please refer to our frequently asked questions below:



What can I get through Interlibrary loan?

Materials We Own
ILL will process requests for materials owned at other USF libraries as long as the Tampa library does not have a copy that is currently checked in. Media may only be requested by faculty members for class use.

Materials we do not own
ILL will process requests for materials from non USF libraries if no USF library owns the material. Material that is missing from the shelf may be requested after a book search has been completed by staff. This material is subject to the rules of the lending library.

Interlibrary loan cannot usually request:

  • Textbooks
  • Audio visual materials
  • Standardized test books
  • Computer software
  • Entire issues of periodicals

Exception 1: Faculty may borrow video cassettes/DVDs required for instructional purposes provided they are owned by one of the USF Libraries.


I am a Distanced Learner, how do I get access to library materials?

Interlibrary loan will deliver library and ILL materials direct to a distanced learner’s home address. For Interlibrary loan purposes, the library defines a USF distance learner as a student currently enrolled in distance coursework who attends on-campus less than once a week and has a permanent residence outside Hillsborough County. Please note that enrollment in a distance course in addition to regular coursework does not qualify you for distance services.

Distance learner patrons must agree to return loans to be received back at the USF ILL office by the due date issued by the lending library. Mail delivery of non USF materials will be restricted to the United States. Patrons are responsible for all return postage for loans.


I am a Visiting Scholar, how can I use InterLibrary loan?

The USF Tampa Campus Library will extend interlibrary loan privileges to visiting scholars (i.e., persons engaged as professors, research scholars or specialists in the USF J-1 program) on condition that the visiting scholar’s department faculty sponsors such use. Please fill out the Visiting Scholar Interlibrary loan form and return it to the Interlibrary loan department to apply for service.


What is ILLiad and how do I get started?

ILLiad is an automated Interlibrary loan management system that improves our services to you by providing access to materials your home library does not own. To make an ILL request, sign into ILLiad using one of the log in buttons on the main ILL page » First time users will be asked to complete a one time registration.

ILLiad is available to eligible patrons of the following libraries:

  • Tampa Library
  • Poynter Library, USF St. Petersburg
  • Jane Bancroft Cook Library, USF Sarasota
  • Louis De La Parte Library, Florida Mental Health Institute

Shimberg Health Sciences Library patrons (including students, staff, and faculty from the College of Medicine, College of Nursing, College of Pharmacy, College of Public Health and the School of Physical Therapy). To place an Interlibrary loan request as a USF Health patron, please fill out the request form »


What if I don’t have a NetID?

Some library patrons do not/will not have a USF NetID. If you already had an ILLiad login before the Summer 2011 migration to Single Sign-On, it will continue to work. If you need to register for an ILLiad login, you can start here »


How much does it cost?

The Interlibrary loan department works very hard to provide a cost free service. Infrequently, the Tampa ILL office may only be able to fill a request using a commercial document supply service. In these cases, the ILL office will only be able to cover $50 worth of document supply fees. Please see policy: ILL Charges and Fees »


Is there a restriction on the number of requests I can submit?

The Tampa ILL office can process 20 ILL requests per person per week. Requests in excess of this will be held until the following week. However, ILL can only hold one weeks worth of requests.

Please remember that book loan periods are limited to the due date set by the lending library and often cannot be renewed; schedule your research accordingly.


How long does it take to get an ILL?

Typically, material owned by one of the USF campuses is available within 3-5 business days (assuming the material is on the shelf and not checked out to another patron).

When it is necessary to obtain materials from non-USF institutions, the wait is approximately 2-4 weeks. Your request is processed within 24-hours of receipt — the delay is incurred while awaiting action by the lending library, over whom we have no control.

You can help speed the process by:

  • only using abbreviations when your source citation uses them
  • providing complete citations
  • check the USF Catalog first
  • make sure your contact information in ILLiad is current
  • include an ISBN/ISSN or an OCLC/WorldCat Assession number in your request

How do I get my materials and where do I return them?

Articles that are received by the ILL office electronically will be delivered to the patron via their ILLiad account. Physical copies of articles are held at the Library Services Desk or mailed directly to Tampa campus and de la Parte Institute (FMHI) patrons upon their arrival in our offices. Sarasota and St. Petersburg patrons providing a campus address will receive articles via campus mail should they choose to do so. Sarasota and St. Petersburg patrons lacking a campus address may collect their articles at the Library Services Desk of their respective libraries.

Incoming loans (books) are held at the home campus Library Services Desk under your last name. A current USF ID card is absolutely necessary to check-out ILL materials — no exceptions. Only the person whose name is on the ILL request may pick up an ILL book Each library has the right to restrict the use of materials to “in-house use only”. This may be due in part to rarity, frailty or other extenuating circumstances.

* Faculty who wish that their assistants or proxy card holder pick up their ILL material must make sure that the proxy holder’s name is also on the ILL request.

Returns

Materials borrowed from another USF Library (i.e. St. Petersburg, Sarasota, de la Parte Institute (FMHI), Health Sciences Center and Tampa) may be returned to any USF library.

Materials borrowed from non-USF institutions (identified by an informational band/label on the front cover) must be returned to the Library Services Desk of your home campus library. Do not use book drops — this includes book drops inside the building proper. Do not remove the band/label from the item you have borrowed. Understanding these distinctions is a matter of adhering to the instructions on the informational band/label and this policy statement. It is your responsibility to observe and adhere to these restrictions. Failure to abide by these instructions may result in a $10.00 service fee being assessed for each offense.

Loan Periods

Loan periods vary and are assigned by the lending institution. Additionally, materials are subject to recall by the lender at any time. Overdue fines on materials borrowed from non-USF institutions are particularly steep (see below). It is your responsibility to be aware of your material’s due dates.

Materials owned by the USF libraries may either be renewed in person at any of the USF libraries or via the online renewal service.


Are there penalties for overdue items?

Materials owned by the USF Library System are subject to overdue fines at a rate of .25 per book per day with an additional $10 service charge on the 7th day. Charges for lost materials will be decided by the lending library.

Interlibrary Loan is a privilege that relies heavily on a good relationship with the lending libraries. Late return of books can damage our relationship with the lending libraries and jeopardize our ability to borrow items in the future. The following will occur when materials are overdue:

  • You will receive two (2) due date reminder emails.
  • At seven (7) days overdue, you are blocked from using ILLiad and you incur and additional $10 charge.
  • Thirty (30) days overdue: you are billed for the items replacement cost as determined by the lending library. All replacement costs are non-refundable.

Repeat offenders: Interlibrary loan service will be blocked to individuals whose borrowing privileges have been suspended twice or who chronically return interlibrary loan materials after the date due. Patrons who have been blocked may request reinstatement of privileges by petitioning their home library.

Please understand that compliance with an item’s due date is your responsibility. Any attempts we make to contact you are a courtesy and our failure to do so does not release you from your responsibility to return the materials on time.

In addition, according to the USF Student Code of Conduct, misuse or abuse of ILL privileges may result in adjudication by the Student Judicial Office. See Student Code of Conduct: Section I(5): Response to Notice and Section I(7): misuse of property.


What does the ILLiad request status of my ILL mean?

During the course of processing your Interlibrary Loan request will move through several different status levels in the ILLiad system. You will receive an automated email notification when your item is available but the status levels will also give you an idea of how your request is doing.

  • Awaiting Request Processing: Your request has been successfully received by the ILLiad system and is waiting for an ILL staff member to process it.
  • Request Sent: Your request has been sent out by ILL staff to potential lenders. It will remain at this status until a lender agrees to send us material and that material is received by the ILL office.
  • ILL Purchase Requested: Your request has been selected for our Purchase On Demand program. Instead of requesting a loan of the material you requested, our library is purchasing the material. The entire purchase process should take no longer than receiving a loan from another institution.
  • Awaiting Information From Customer: ILL staff need your input in order to finish your request. You should have received an email notifying you of the problem.
  • Customer Notified via Email: Your requested material has arrived and is being held for you at the Library Services Desk. You should have received an email notifying you of the delivery.
  • Checked Out to Customer: Your requested material has been picked-up at your Library Services Desk and is in your possession.

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